Issue #85: How to Change Things When Change is Hard
Four pieces of advice from Switch: How to Change Things When Change Is Hard by Chip Heath
Don't obsess over the middle
“When you’re at the beginning, don’t obsess about the middle, because the middle is going to look different once you get there... just look for a strong beginning and a strong ending and get moving.”
Understand the situation
“What looks like resistance is often a lack of clarity... What looks like laziness is often exhaustion.”
Clone success
“Don’t obsess about the failures. Instead, investigate and clone the successes... 'What’s working and how can we do more of it?'”
To change behavior, change the setting
“Many people have discovered that, when it comes to changing their own behavior, environmental tweaks beat self-control every time.”
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