Most people tell me I'm a good conversationalist, but in truth I'm more of a listener than a talker. I don't learn much by talking. But I'm good at asking questions about things I'm interested in. I've also found that an effective way to talk someone who is argumentative or upset is to never interrupt. Instead, actively listen to them as they talk and absolutely don't interrupt them until they are done talking (you can say OK, m-hm, or nod your head). Wait until they are silent for a couple of seconds. Then, and only then, reply with your thoughts. If they interrupt you, stop talking immediately, and wait for them to finish. They will soon cool down and listen to you.In this issue of Book Freak: advice on listening.Do you have advice from books you'd like to share? Email me: mark@boingboing.net.If you like Book Freak, you should check out the Recomendo newsletter, which delivers 6 recommendations every week.
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Book Freak #15: The Benefits of Listening
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Most people tell me I'm a good conversationalist, but in truth I'm more of a listener than a talker. I don't learn much by talking. But I'm good at asking questions about things I'm interested in. I've also found that an effective way to talk someone who is argumentative or upset is to never interrupt. Instead, actively listen to them as they talk and absolutely don't interrupt them until they are done talking (you can say OK, m-hm, or nod your head). Wait until they are silent for a couple of seconds. Then, and only then, reply with your thoughts. If they interrupt you, stop talking immediately, and wait for them to finish. They will soon cool down and listen to you.In this issue of Book Freak: advice on listening.Do you have advice from books you'd like to share? Email me: mark@boingboing.net.If you like Book Freak, you should check out the Recomendo newsletter, which delivers 6 recommendations every week.